ok, so i think i've figured this one out. usually when i use this, i apply a leave-in to wet hair then apply a small amount to each of my 4 sections. when it's done air-drying, i gently pull at the ends of the hair to get rid of the crunch. but this morning i tried something different. i applied my leave-in (elucence), the kccc, then used a small amount of leave-in on top of that! and today, defined, shiny (but not jherri curl shiny), and no crunch! (except for the few places where i din't put leave-in on top, since i wasn't thorough in my hectic rush this morning) and my curls felt much softer than when i usually use the kccc! i'm so happy! i have to find the perfect balance or different leave-in to put on top because i believe my curls can come out even softer! maybe those who've given up on this product can try it one more time and see if maybe it works using it this way...?
Did putting the leave-in on top of the KCCC (as well as under it) affect the amount of definition or hold? Did your hair feel too producty? Do you ever mix leave-in with the KCCC together in your hands and then apply them? Yeah, sometmes KCCC works great...but sometimes it is too crunchy or too defined or too producty. Kind of hit or miss for me. I may try it again like you said tomorrow, though.